Technology continues to evolve, get sleeker and become more mobile, with the hope of enhancing both speed and flexibility in the workplace. That’s the predominant theme behind the key enterprise mobility trends that have unfolded in the past year and will continue to develop.
To understand the trends, you first need to understand exactly what’s meant by enterprise mobility. The layman may think of it in terms of being about their devices—their cellphone, tablet, etc.
But there’s more.
Enterprise mobility also applies to data and even to people themselves.
Placed in that context, you can then outline the significance of these 3 trends.
1. Artificial intelligence
The use of chatbots is hardly new, and their popularity is only growing.
With so many customer service questions often being repetitive, and AI capabilities growing rapidly, expect more of the service work to be handled by automation.
The hope is that the current service employees, rather than being laid off, could be moved into work that would be more likely to grow the company.
No, it’s not the rules for a college drinking party—it’s Bring Your Own Device (BYOD). More and more workplaces are incorporating the personal devices of employees into their systems. This can be anything from their phones to their tablets.
How fast this trend accelerates will be somewhat contingent on how employees feel about privacy issues, but there’s a substantial benefit. BYOD means more work can be done from home and that means greater flexibility and a better quality of life.
United Endpoint Management (UEM) is directly related to BYOD. The latter not only means that data will be stored in more places, but it will be moving about. Endpoint security enters a new era and UEM refers to the task of streamlining security protocols for all these moving devices.
Mobility continues to be the theme when it comes to devices and security.